Engagement begins with psychological safety. The brain is constantly scanning the environment to determine whether it is safe or threatening. When people feel safe, they collaborate, manage ambiguity, and remain engaged. When safety is reduced, thinking narrows and momentum slows. Michael Bungay Stanier’s TERA framework—tribe, expectation, rank, and autonomy—explains how leaders shape safety. By increasing the TERA quotient, leaders can build trust and sustain engagement.

Leaders are often told to “leave feelings at the door,” but that’s not just bad advice—it’s impossible. Emotions shape how we communicate, make decisions, and inspire others. In Embracing Emotions, part of the Courageous Leadership: Bits of Courage series, explore key lessons from No Hard Feelings by Liz Fosslien and Mollie West Duffy on emotional fluency, boundaries, and vulnerability—showing that the future of leadership isn’t less emotional, it’s more human.